Ticketing: Presales & resales

Saturday 7 March 2015
15:30 – 16:30
Room 2
Chair: John Langford, SEC Ltd (UK)

ILMC’s ticketing panels are always among the most popular – and the most contentious. And this year should be no different with a session that will explore the myriad presale opportunities that now exist for the likes of ticketing companies, promoters, brands, sponsors and fan clubs – and, of course, the challenges and issues that such presale offers entail. With John Langford presiding over a panel of some of the industry’s most opinionated individuals, there will be a need for some strong-willed superheroes in the room as we also prise open that perennial can of worms: resales… Don’t make him angry. You wouldn’t like him when he’s angry.

Guest speakers include:
Andrew Parsons, Ticketmaster (UK)
Nuala Donnelly, The O2 (UK)
Todd Sims, AXS (US)
Peter Briffett, YPlan (UK)
Neo Sala, Doctor Music (ES)


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About John Langford:
John Langford joined Scottish Exhibition + Conference Centre (SECC) in April 2013 as Director of Concerts, Events and Ticketing. As a consequence of Peter Duthie moving to Chief Executive, John has assumed a wider responsibility, which now includes Sponsorship/Partnerships, Corporate Hospitality and Marketing under the broader title of Live Entertainment.

John’s key role in the SECC is to develop strategies and manage plans that drive revenue in the live entertainment sector across all SECC venues. This includes overall responsibility for client relationships (promoters, event organisers, sponsors and corporate hospitality) and customer relationships (through ticketing and marketing services).

He has an undergraduate Bachelor’s degree in Business from WITS University in South Africa and an MBA in Strategic Marketing from the University of Hull.

John relocated to Glasgow to join the SECC from Cape Town, where he worked for eight years as the Chief Operating Officer at BIG Concerts (South Africa’s premier live entertainment company – and consistently rated in the world’s top twenty concert promoters by volume of tickets sold). Prior to this, he worked in radio management at the South African Broadcasting Corporation (equivalent to the BBC).

John lives with his wife Lieze, and their two children (Nina and Michael) in the leafy countryside hamlet of Quarriers Village in Inverclyde. They love travelling and getting outside at the smallest promise of sunshine – usually in the family’s 1966 MGB, or on a Stand Up Paddleboard.

About Andrew Parsons:
Andrew heads up the operations of Ticketmaster in the UK and is responsible for a staff of more than 500 based in London, Manchester, Stoke-on-Trent and Glasgow.

Andrew has been part of the Ticketmaster business for over 15 years across a variety roles including customer service, account management, and in business development heading up the UK sales team. Most recently as Vice-President, Music & Comedy Andrew held responsibility for all aspects of clients ticketing business across this dynamic sector - maximising marketing opportunities and exploring new revenue lines with partners right across the business. 

About Peter Briffett:
Peter is YPlan's COO, overseeing all mobile ticketing, from sales & operations to global expansion. YPlan is one of the fastest growing technology companies in London, with over 2m downloads of it’s award winning mobile app.

Previously, Peter Briffett was the CEO of UK and Ireland at LivingSocial, where he founded the European operation and was integral in growing the
organisation from a single employee into a multi-million £ consumer technology business with over 300 employees in just three years.

Prior to LivingSocial, Peter held senior positions at Microsoft and Thomson Reuters. He has also successfully built and managed a number
of technology start-ups, including iView Multimedia where, as CEO, Peter oversaw its acquisition by Microsoft.

About Todd Sims:
Todd Sims serves as AEG's Senior Vice President of Digital Strategy and Corporate Development, overseeing investments and M&A for AEG’s digital initiatives, including AXS.com, AEG’s new ticketing service.  Prior to AEG, Sims spent more than 15 years building successful Internet businesses.  In the mid-90's, he served as ESPN's executive producer of NFL.com, NBA.com and NASCAR Online.  He also served on the management team of eCompanies, an incubator which created successful ventures like Jamdat (acquired by EA), Business.com (acquired by RHDonnelley) and Boingo Wireless (IPO). 

Sims began his career on the Internet by co-founding Sun Valley Internet, a web development firm based in the resort town of Sun Valley, Idaho. 

Todd holds a BA from The Colorado College and lives in Pacific Palisades, CA with his wife and four children.